Privacy notice

Who is responsible

JRML Solutions Ltd is the data controller for information collected through this site.

What the contact form collects

Your name, email address, company (optional) and message. We use it only to reply to you.

Why we may use it

Our lawful basis is legitimate interests: we have a genuine interest in responding to enquiries, and you contacted us. Where you ask us to take steps before entering a contract, we also use your details for that.

Where it goes

Each message is delivered to us by WhatsApp, through a self-hosted WhatsApp gateway, and by email. You also get an automatic acknowledgement by email. These services process your details on our behalf:

• WhatsApp, run by Meta, which receives the message through our gateway.
• Our email provider, which sends and stores the emails.
• Cloudflare Turnstile, which checks the contact form is sent by a person, not a bot. It sees technical details such as your IP address and browser, not your message.

International transfers

Some of these providers may handle data outside the UK. Where they do, we rely on the safeguards the law requires, such as adequacy decisions or standard contractual clauses.

How long we keep it

Kept only as long as needed to respond and any resulting engagement.

Analytics and cookies

This site sets no cookies and does not track you across sites.

Your rights

You can ask to see, correct or delete what we hold about you, or object to how we use it. Write to joao [at] jrmlsolutions.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).